With macro-economic, political and other external factors influencing uncertain customer and market behaviour, banks face new challenges everyday. Increasing customer demands are weighed down by stringent regulatory requirements. In this volatile scenario, banks are expected to surpass industry norms to restore market and shareholder confidence as a whole. While that’s the story of every other bank you will find, we’re here to change yours!

AWPL’s revolutionary solutions empower the banking industry to automate and manage their processes, without having to face the pitfalls of traditional methodologies. We at AWPL, help incorporate automation technology into your back office servicing and customer service business lines with ease. We are known for our extensive experience in transforming the way people work through our domain expertise, consulting methods and award winning products. We cater to a wide range of Banking process areas, including retail and corporate banking.
Corproate Banking involves more than just transactions between an oragization and its preffered banks. It deals with sophisticated financial interactions that go beyond lending and loans. Umpteen number of security issues come into play. Gaining information on client data, management of customer records and ensuring smooth transactions are all integral parts of Corporate Banking. At AWPL, we have carefully designed, well-structured processes that address these needs. We have solutions that are tailor made for the Corporate Banking domain. Our experts have well-rounded knowledge of what information needs to go where, and that’s how we transform the business of Corporate Banking.

Trade Finance – Automation and management of most significant processes that come under the umbrella of International trade, in keeping with the most current regulatory norms

Customer Service – Tracking and analysis of customer queries, innovation of new processes to reduce these queries, cost containment and increased productivity

Credit Risk Management – Complete transformation of Corporate Credit Risk Management operations including integrating and aligning our system with existing processes through intensive diagnostic analysis

KYC SoftwareCheck the necessary documents for the business transactions and ensure the identity of your customer. KYC software helps in increasing the operational efficiency of your business by reducing the time and applied cost. It also helps in classifying and managing the bulk documents with ease.

Retail Banking offers services to an individual. These include everything from transactional accounts, loan sanctioning and mortages to provision of credit and debit cards. The end customer is a consumer of goods and services. Understanding the customer’s needs, storing customer information and processing these needs into smooth banking transactions take the front stage in setting a bank apart. At AWPL, we believe that the internal workings of a bank can leverage the way all of these services are delivered. Our banking solutions, developed and deployed specifically for Retail Banks, can enable banks to liberate from traditional ways of working into better processes, increased efficiency and thus, capture sales. Our offerings to Retails Banking are as follows:

Customer Servicing – Identification, monitoring and analysis of customer queries so as to reduce the number of redundant queries, hence enabling better customer satisfaction

Card Processing – Managing workflow that addresses processing of credit and debit cards

Credit Risk Management – Comprehensive risk assesment process for retail credit risk identification, measurement and mitigation

Loans and Financing – Automation of processing that allow for analysis, sanctioning and financing of loans

KYC SoftwareCheck the necessary documents for the business transactions and ensure the identity of your customer. KYC software helps in increasing the operational efficiency of your business by reducing the time and applied cost. It also helps in classifying and managing the bulk documents with ease.