The company is one of the largest financial services group in the world, operating in over 32 countries. It is one of the largest banking and financial services firms in Africa, operating in 20 countries in Africa.
The company had a disparate backend and front-end systems that differed across each country in Africa where it had operations. In addition, each country’s bank operated different processes for customer on-boarding, customer management and other banking processes.
Download this case study to learn how the company used our solutions to transition from an error-prone paper based customer acquisition and on-boarding process to a modern digital process.